By Holly Sutton on
September 27, 2010 |
Category: Blog |
Tags: Andrew Lansley, care brokerage, care brokers, Communicating health, communications, Department of Health, DoH, GPs, Patient-led commissioning, Patients |
No Comments
Speaking to the Royal College of GPs last Friday, Secretary of State for Health Andrew Lansley delivered a confidence shattering blow to the poor Department of Health communications person who wrote the national letter on patient records:
“We all received a letter through the door on patient records saying we could opt out if we wanted to, but the letter was so long and poorly written that I’m sure I wasn’t the only one who struggled to understand what it was saying!”
Ouch. However, having re-written the DoH standard issue press release into sentences that didn’t cause you pass-out for lack of breath mid-sentence, I catch his drift.
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By Phil Reid on
June 7, 2010 |
Category: Clients |
Tags: clinicians, crisi communications, crisis management, GPs, media training, NHS |
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