Mourinho-style management can only alienate

By Hugo Greenhalgh on August 13, 2015 | Category: Blog | Tags: , , , , , | No Comments
Mourinho-style management can only alienate

Less than a week into the new football season and Jose Mourinho is already making headlines for the wrong reasons. Never far from controversy, the Chelsea manager has given his colleague and team doctor Eva Carneiro a very public dressing down for her actions in last Saturday’s 2-2 draw against Swansea. He has also significantly downgraded her matchday duties, leaving her effectively demoted.

With just over 90 seconds of the match remaining, Carneiro and Chelsea physiotherapist Jon Fearn entered the pitch to tend to the injured Eden Hazard. Mourinho shouted at them as they did so and was highly critical of the pair in his post-match press conference, as it left his side with just nine players, Chelsea already having had their goalkeeper sent off.

This abrasive style of communications is textbook Mourinho. After a poor performance, he will often choose to focus on another factor – be it the refereeing, his players’ mental fragility or his own doctor. This deflects media criticism away from his own managerial shortcomings and turns the attention onto a third party. And it works. With this week’s back pages focusing firmly on the row with Carneiro, few will remember Chelsea’s abject display against Swansea. Read more …

The Rose Report and wisdom within the workforce

By Hugo Greenhalgh on July 20, 2015 | Category: Blog | No Comments
The Rose Report and wisdom within the workforce

With no prior warning, the long-awaited Rose Report was eventually published last week. The review, commissioned by Health Secretary Jeremy Hunt and led by former Marks and Spencer chief Sir Stuart Rose, set out to look at complex management structures within the NHS. It was reported that Sir Stuart had completed the work in December last year before the election but the publication date was heavily delayed.

Amid a national conversation about Jeremy Hunt’s seven-day service proposals, what should have been a landmark report has received little coverage. Indeed, the Health Secretary only afforded the “excellent” report only a fleeting mention in his speech to the King’s Fund on Friday, as he outlined his 25-year vision for the NHS.

Much has been made of the delay to the report’s publication. Hunt faced criticism as it became clear it would embarrass the government for its record of training leaders and managers just before an election that focused squarely on the NHS. Read more …

Twitter and Brand Varoufakis: the PR strategy behind the ‘Greferendum’

By Hugo Greenhalgh on July 6, 2015 | Category: Blog | Tags: , , , , , , , , , , | No Comments
Twitter and Brand Varoufakis: the PR strategy behind the ‘Greferendum’

Greece’s thunderous ‘No’ vote sent shockwaves across Europe – but would it have been possible without a PR strategy? Syriza’s use of social media to dominate the conversation was a simple but effective way of delivering the desired outcome in the ‘Greferendum’.

The role of Yanis Varoufakis – Greece’s greatest “fall guy” since Icarus – cannot be understated. He appeared cool and unfazed throughout the crisis, infuriating Greece’s creditors and attracting public support.  The self-confessed “accidental economist” resigned this morning, safe in the knowledge that with the ‘No’ vote delivered, his task was complete. Read more …

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