Other major cities will soon be demanding their own health devolution plan

By James Tout on February 26, 2015 | Category: Blog | No Comments

First published in Health Service Journal on 26 February 2015.

Greater Manchester’s town hall politicians were doubtless popping the champagne corks to news that they are to be handed the entire NHS budget for the region.

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Communicating the Five Year Forward View with the NHS frontline

By Rob Preston on February 18, 2015 | Category: Blog | No Comments

Today’s King’s Fund event ‘The Five Year Forward View: from grand design to frontline’ focused on the challenges facing NHS leaders now to communicate the messages of change to their workforce.

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Jeremy Hunt’s PR challenge

By Rob Preston on February 12, 2015 | Category: Blog | No Comments

Last night, health secretary Jeremy Hunt MP faced off against one of his fiercest critics – health commentator Roy Lilley – at a packed Healthchat event at the King’s Fund.

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Francis review, whistleblowing and owning criticism

By Carl Packman on February 5, 2015 | Category: Blog | No Comments

After months of anticipation, a major review of NHS whistleblowing carried out by Sir Robert Francis QC will be published on February 11, 2015.

But it strikes me that the NHS’ relationship with complainants could have been mended some time ago if learning a few lessons from the world of PR.

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Scottish Nationalist’s posturing on ‘privatisation’ may backfire post-election

By James Tout on January 29, 2015 | Category: Blog | No Comments

First published in Health Service Journal on 29 January 2015.

The new Scottish first minister, Nicola Sturgeon’s announcement that Scottish National Party MPs could vote on laws affecting only England met with predictable indignation from some sections of the London press.

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Is there a future for the private sector in the NHS?

By Rob Preston on January 21, 2015 | Category: Blog | No Comments

Reducing the involvement of the private sector in the NHS was agreed on by the overwhelming majority of an audience at last night’s Guardian Live event, looking at the future of the health service.

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Growing power of social media for NHS frontline

By Emma Meggs on January 16, 2015 | Category: Blog | No Comments

As this year’s news agenda continues to follow the tales of woe within the NHS – and in particular A&E – it’s interesting to see the variety of voices taking part in this dialogue.

The increase in first-hand accounts being shared through traditional and social media provides valuable lessons for PR professionals.

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Positive PR for other health services can ease A&E pressure

By Rob Preston on January 8, 2015 | Category: Blog | No Comments

This week’s accident and emergency figures which showed that NHS England has seen its worst waiting times for a decade led to Labour calling for an urgent summit on the pressures facing the NHS.

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Kelsey’s got his work cut out

By James Tout on December 17, 2014 | Category: Blog | No Comments

How do we drag the NHS kicking and screaming into the 21st century by making better use of technology?

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Sorry seems to be the hardest word

By Rob Preston on December 11, 2014 | Category: Blog | No Comments

Today’s story in the Metro titled: ‘Blooming heck! Saying sorry could cost hospital £50,000’ showed how difficult it is for an organisation to apologise.
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